Trader Help Center

You need two documents: (1) A completed W9 tax form, and (2) A government-issued Photo ID (driver's license, passport, or state ID). Both documents must be clear and readable.

Document verification typically takes 2-3 business days. You'll receive an email notification once your documents have been reviewed and your account status updates.

W9 forms must be in PDF format. Photo IDs can be uploaded as JPEG, PNG, JPG, HEIC, or HEIF files. Maximum file size is 10MB per file.